The Strategic Thinkers Blog

The Leadership Pipeline Has a Missing Rung

What happens to tomorrow's leaders when businesses eliminate the positions where people learn to lead?

From The Strategic Thinkers Podcast with Patrick Carter · Listen to the episode →

Your leadership pipeline has a missing rung — The Strategic Thinkers Blog, from the conversation with Patrick Carter

When businesses discuss reducing management layers, the conversation usually focuses on immediate efficiency.

How many positions can be consolidated? Which tasks can technology handle? How much can the organization save?

Those are reasonable questions.

But there's another one that may not receive enough attention:

Where will the next generation of leaders come from?

Middle-management positions don't exist only to supervise today's employees. In many organizations, they're also where people gain their first meaningful experience leading others.

Remove too many of those opportunities, and a business may solve one staffing problem while creating another.

The consequences may not become clear until years later.

Leadership Experience Has to Begin Somewhere

People don't usually become effective leaders simply because they've been promoted.

They develop through experience.

They learn how to give feedback, resolve disagreements, balance competing priorities, and make decisions that affect other people.

They discover that being responsible for a team's performance is different from being responsible for their own.

And they make mistakes, receive guidance, and improve.

In my conversation with Patrick Carter on the Strategic Thinkers Podcast, he described an employee who began demonstrating leadership qualities before receiving a management title.

The employee created helpful reference materials for coworkers and took the initiative to support their development.

Patrick recognized those behaviors and helped him move toward greater responsibility.

That example matters because the employee's potential wasn't identified solely through individual sales results.

It became visible through the way he helped other people succeed.

An attentive manager recognized that contribution and helped turn it into an opportunity.

Now consider what happens when organizations remove many of the positions that provide that kind of guidance.

Employees may still show leadership potential.

But who has the time to notice it, develop it, and help them take the next step?

Being Good at the Work Isn't the Same as Leading the Work

Businesses often promote strong individual performers into leadership positions.

Sometimes that works well.

But doing a job effectively and helping other people do it effectively require different skills.

A strong salesperson may understand customers and products but struggle to coach someone who approaches the work differently.

A skilled technician may solve difficult problems but have little experience managing disagreements or setting team priorities.

Those aren't reasons to overlook talented employees.

They're reasons to provide opportunities to learn.

First-level management roles often create that bridge between individual performance and broader leadership responsibility.

They give employees a chance to practice leading a smaller team before being asked to oversee a department or major operation.

When those roles disappear, organizations need another way to build those skills.

Otherwise, they may eventually expect people to perform leadership responsibilities they were never given a chance to develop.

A Flatter Organization Still Needs Leadership

A flatter organizational structure isn't automatically a problem.

Some businesses have unnecessary approval layers, unclear responsibilities, or managers whose work overlaps.

Removing those obstacles can make an organization faster and easier to operate.

But eliminating positions doesn't eliminate every responsibility those positions carried.

Employees still need feedback.

New team members still need guidance.

Conflicts still need to be resolved.

High-potential employees still need opportunities to grow.

And someone still needs to recognize when a team is struggling before the problem becomes visible in a report.

If the organization removes management positions without assigning those responsibilities elsewhere, the work doesn't simply disappear.

It becomes neglected, informal, or concentrated among fewer people.

That's a different kind of organizational cost.

The Managers Who Develop People Need Time to Do It

One of Patrick's experiences illustrates the challenge.

When his responsibilities expanded from five stores to ten, he had to divide his attention among more managers while building relationships with people he hadn't previously led.

After store closures, he continued overseeing eight locations.

The transition required adjustments, and his existing managers received less of his time while he worked to support the new group.

That experience raises a practical question for organizations increasing the number of employees assigned to each manager:

If managers spend more time covering a larger operation, when are they developing the people who will eventually lead it?

AI can help with scheduling, reporting, performance summaries, and other administrative responsibilities.

Those tools may create more time for coaching.

But only if the organization allows that time to be used for coaching.

If automation is followed by a larger workload and more direct reports, the expected time savings may be absorbed before employees receive any benefit.

A manager may remain capable of tracking everyone's performance while having little opportunity to develop anyone's potential.

The difference may not show up immediately.

It becomes more noticeable when the organization needs someone ready to step into a larger role.

The Cost of a Missing Leadership Pipeline

Imagine a business that successfully reduces its management structure.

Over the next few years, it operates with fewer supervisors and more automated reporting.

Then a senior leader retires, a department expands, or the business needs someone to take responsibility for a new operation.

Who is ready?

If employees haven't received opportunities to supervise, coach, make decisions, and learn from experienced managers, the organization may have fewer internal candidates prepared for the responsibility.

It may need to recruit externally, invest more time in training, or promote someone before they're ready.

Those outcomes aren't inevitable. Businesses can develop leaders through mentoring, project leadership, and other structured opportunities without maintaining unnecessary management layers.

But that development needs to be intentional.

Removing a rung from the organizational ladder doesn't remove the need for people to learn how to climb.

It changes how the business must prepare them.

Don't Confuse Today's Savings With Tomorrow's Readiness

This is where leadership development becomes a business planning issue rather than simply an employee benefit.

A company may save money today by eliminating positions.

But if those positions also provided coaching, practical experience, and opportunities for advancement, the business needs to account for what replaces those functions.

Otherwise, the savings may come with a delayed cost.

The organization may become more dependent on a smaller number of experienced leaders. It may have fewer employees prepared to take over important responsibilities. And it may struggle to expand because the people needed to lead that expansion haven't been developed.

These are downstream consequences of earlier decisions about structure and staffing.

They can be difficult to connect because they don't necessarily appear in the same budget period.

That makes them easy to overlook.

AI Can Support the Pipeline, Too

Technology doesn't have to weaken leadership development.

Used thoughtfully, AI can help managers identify training needs, organize feedback, build development plans, and spend less time on repetitive administrative work.

It can also help employees learn technical skills and prepare for new responsibilities.

But organizations still need to decide how employees will gain practical leadership experience.

Who will coach them through difficult conversations?

Who will give them responsibility before they're fully comfortable?

Who will help them understand the difference between producing strong individual results and helping an entire team succeed?

Those opportunities need to be designed into the way the business operates.

They shouldn't depend entirely on whether an already overextended manager happens to find time.

Build the Structure for the Business You're Becoming

The goal isn't to preserve traditional management structures simply because they've always existed.

Businesses should challenge outdated positions, overlapping responsibilities, and unnecessary layers.

But they should also understand what those layers contribute before removing them.

That includes the less visible work of recognizing potential, developing people, and preparing the organization for future leadership needs.

Patrick's example of an employee who was already helping coworkers before earning a leadership position is a reminder that future leaders often begin developing long before their titles change.

Someone has to notice.

Someone has to help them grow.

And the business needs to provide a place for that growth to lead.

A more efficient organization isn't necessarily a more prepared organization.

The strongest businesses will find ways to improve today's operations without weakening their ability to lead tomorrow.

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About the guest

Patrick Carter

Patrick Carter is the founder of Edge Advantage, LLC. After decades working in sales and leadership, Patrick built Edge Advantage around a problem he repeatedly encountered: frontline and mid-level leaders can be given responsibility for people and performance without receiving the development needed to lead well.

Edge Advantage provides training, development, and coaching for frontline and mid-level leaders, including a 12-month development track that explores one leadership topic each month and connects those lessons back to the leader's actual team and work.

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